Organic and Freshly

Shipping & Returns

SHIPPING COST:

We charge a flat rate of $8.95 per order if the order value up to $20 and $12.95 if the order value $20.01 – $74.99 for postage over US.

Free postage for all US orders over $75.

All items are posted via FedEx or USPS.

Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply. However, we will offer you a store credit for any item that is unexpectedly delayed.

PLEASE NOTE: 

  • Please allow 24–48 hours for your order to be processed, but most orders ship on the same same or the next business day.
  • Please allow 4-6 business days from ship date for delivery.
  • Shipped according to the best rate/time as determined by our system.
  • We use various carriers for delivery of your package. (e.g. FedEx, USPS)
  • We only offer shipping within the US, specifically 48 contiguous states plus DC.
  • Delivery is not provided to P.O. boxes, please provide a street address.
  • Certain types of orders, including orders with frozen and refrigerated products, only ship from Monday till Wednesday. If such orders are placed on Wednesdays, they will go out the following Monday.
  • We reserve the right to delay shipment in the event of extreme weather conditions.

If you’re not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased, store credit or exchange. Please contact us via the contact page for a returns form.

PLEASE NOTE: no exchanges or returns are offered for sale items.

We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-trackable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.